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Best practice management is the use of a process or method that helps you achieve specific individual and organizational goals. Most management gurus debate this theory because they believe that no single method can help you achieve your goals. People can use different strategies to achieve their goals. Therefore most managers are of the view that Best Practice management should be any method that can help you achieve your goals and is therefore worth trying.

Everybody wants to be noticed and wants to perform better than others. They want to be the best and want a practice or strategy that can help them be the best. A good practice will serve as a catalyst in moving your journey forward and helping you reach the final destination with ease.

Concepts of management like client management, marketing management, finance management and all other management concepts are designed to help you succeed. To put these concepts into practice there are several frameworks like employee satisfaction and appraisal framework, profit maximization framework and many other frameworks. Even though these frameworks help you convert concepts into practice, it does not mean that all your goals will be achieved.

Best Practices will help you achieve your goals by helping you choose the right principles in the right situation. When you use this practice your objective must be to achieve excellence. If excellence is dynamic, your quest to be the best must also change with time. Best practices must also provide managers with suggestions and ideas that have succeeded in the past. These ideas will in turn set a framework that they can adjust according to their need and environment. This practice will force managers to think and change these principles into winning strategies.

So there you are settled comfortably in your work routine and along comes the inevitable winds of change. Your current manager leaves the company or gets promoted and suddenly a new sheriff is coming to town. We all know that any time there is a personnel change within a company, the entire system and everyone in it is going to be affected. There are steps that both the new manager and the employees can take and thought processes that can be adopted to make the transition a positive one. Having been both an employee and a new manager I would like to share what I have learned.

The incoming manager is likely to be just as apprehensive about taking over a new department as the employees are about getting a new manager. If the new manager has been promoted from within the company there may be resentment and jealousy within the department that will have to be resolved. The new manager may now be managing someone with whom they are friends. Being accused of favoritism toward an employee may be a concern. If the new manager is an outside hire, then he or she could be uneasy about working for a new company where they may not know anyone and are not entirely sure of what lies ahead for them.

From the employee’s standpoint, they have become accustomed to the way the departing manager operated. The employees and the manager found ways of functioning together that worked well for everyone. The employees may not have always agreed with their manager, but at least they knew what to expect. They may be concerned that the new boss will change procedures and they will have to learn new procedures that may not work as well. They may be worried about the management style of the new boss and how they will all get along together.

Live events can change the life of your business. For many promoters, small business owners, entrepreneurs, and information marketers, starting and running successful events has been the thing that’s catapulted their income from six figures to seven figures. It might also be yours, or you might already be running successful events – either way, there might be a few things you could do better that would make a huge difference in the success of your events.

I was at an event not too long ago and never, in three days, did the promoter ever start on time. Not just at the beginning of the day, but coming back from breaks, coming back from lunch, and of course, if an event doesn’t start on time, it more than likely doesn’t end on time.

Now, you might think that’s just being overly picky, or that’s just setting the bar way too high. After all, what’s the big deal if you don’t start exactly on time? Let me tell you why this is such a big deal, it’s called integrity, it’s called your word, it’s called doing what you say you’re going to do.

What’s more important than that?

It might seem like a little thing to start ten minutes late, but at the event I attended, it started forty-five minutes late, and we had the added pleasure of standing outside the doors, in the hallway, the entire time. You can imagine people were more than a little aggravated, but here’s the thing if you say you’re going to start at eight o’clock, or let’s say you’re going to open the doors, whatever it is, it doesn’t matter, and you don’t do it.

Consider a restaurant. Every restaurant designs recipes, menus, buys food, prepares food, cooks, serves, cleans, markets, sells, etc. Some will focus on the high-end, others in the fast food markets. The winners are the ones with consistently delivered processes aligned to their target market, such as those with Michelin rosettes at the high-end and McDonald’s at another. By keeping your target customers in mind and continuously improving your processes then the return on investment (ROI) will include:

• Increased market share
• Increase revenues and profits
• Reduced waste and costs

The Return on Investment (ROI) benefits come from implementation of the improved processes such that they guide day-to-day processing at the individual level. No longer do members of staff have to worry about what their next activity is in a process, what they need to do, how they do it, when they do it, and or where it is performed. These processes make it difficult for staff to skip activities, do them in the wrong order, or too late or too early. The benefits are increased efficiencies, improved quality, increased output, fewer errors, and improved compliance all leading to better customer outcomes. One of the most important impacts of BPM on an organization is ‘consistency’ in output. Business Process Management as a discipline starts by identifying the existing processes in an organisation. These are sets of activities each with inputs and output that helps an organisation create value for its customers. They can include Operational, Maintenance, Supporting, Marketing, Supply, and Sales Processes and more. They need to define what a customer is in the context of them and include.